Operations · Global SOC

Global 24/7 Monitoring

24/7 detection and response across nine global SOCs - with all Australian data and operations sovereign.

What Global 24/7 Monitoring actually delivers.

Vectra Operations runs against the Ensign InfoSecurity global SOC footprint of nine 24x7 operations centres, with a sovereign Australian data plane and analyst pool for Australian customers. Detection, triage and response happen continuously, with a follow-the-sun handover model that keeps the same case in motion across timezones.

Telemetry in, detection out. Operations runs a defined cadence - detection, triage, escalation, response, review - against measurable targets, with the same standard at any hour.

What you get

The outcomes this engagement has to produce.

  1. 01

    Nine global SOCs

    A single playbook and case standard across all SOCs - so cases hand over without losing context.

  2. 02

    Sovereign Australian plane

    Onshore data plane and Australian analyst pool, subject only to Australian law.

  3. 03

    Sub-60-second MTTD

    Detections fire in seconds across endpoint, identity and cloud - the only MTTD that prevents lateral movement.

  4. 04

    Cross-tenant pattern

    Patterns observed in one customer feed into detection content for every customer in the same sector - inside the consent model.

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Security, engineered around you.

Talk to an engineer - not a call centre. Most Vectra conversations start with a 30-minute technical briefing and end with a written plan.